Refund policy

Exchange, Return and Refund Policy – Quiet Form

At Quiet Form, we develop technical apparel focused on precision, comfort and functional design. Each product is engineered under strict quality standards. Our policies are designed to ensure operational clarity, product integrity and a controlled customer experience.

Request Period

Customers may submit a request for exchange or return within 14 calendar days from the date of delivery.

Requests submitted after this period will not be considered.

Product Nature

All Quiet Form garments are classified as personal-use items.

To maintain hygiene standards and product integrity, all requests are subject to technical evaluation and approval.

Approval of any return or exchange is not guaranteed.

Orders in Transit

Once an order has been dispatched and a tracking number has been issued, it is considered in transit.

During this stage, orders cannot be canceled, modified, exchanged or refunded.

All requests must be submitted after delivery and will be evaluated under this policy.

Exchanges

Exchanges are offered exclusively in the following cases:

Confirmed manufacturing defects
Verified technical failure in fabrics, stitching or performance components

Exchanges are not applicable in cases of:

Personal preference
Dissatisfaction with fit, sizing, style or aesthetics
Comparison with other brands or products
Subjective expectations regarding comfort or performance

To request an exchange, the customer must provide:

Photos and/or videos clearly showing the issue
Photos of the original packaging
Proof of purchase

All items undergo technical analysis.
If a defect is confirmed, the exchange will be processed subject to product availability.

Returns and Refunds

Returns and refunds are limited and conditional, and only apply in the following cases:

Confirmed manufacturing defects after evaluation
Verified operational errors (incorrect, incomplete or damaged order)

Returns related to preference, fit, sizing or expectations are not guaranteed and may be declined after evaluation.

Refunds will not be issued if:

The product shows signs of use, washing or alteration
The item is in proper condition
The request is based on personal preference or subjective expectations
There is post-use regret

To request a return, the customer must submit:

Photos and/or videos of the product
Photos of the original packaging
Proof of purchase

Requests without complete documentation will not be processed.

If a return is approved:

The customer is responsible for return shipping costs
A restocking fee may be applied
The item must be returned unused and in original condition

Once received and approved after inspection, refunds will be issued using the original payment method.

Shipping costs are non-refundable, except in cases of confirmed operational error by Quiet Form.

How to Request

All requests must be submitted to:

support@qfwear.com

Include:

Order number
Full name
Required visual documentation

Our team will respond within 3 to 5 business days with further instructions.

Important Considerations

Used, washed or altered items cannot be returned or exchanged
Returns sent without prior approval will not be accepted
Customers are responsible for return logistics unless otherwise stated
Customers are responsible for providing accurate shipping information
Damage caused by misuse, improper care or failure to follow instructions does not qualify as a defect